Returns & Exchanges
At BB Company, we want you to love every piece you wear, but if you're not completely satisfied, we offer a seamless 30-day return policy for all unworn items. Ensure your fashion finds are in their original condition with tags attached to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the portal process and securely package your items.
Ship It Back
Drop off your package at any authorized carrier location; we will notify you via email as soon as your return is received at our warehouse.
Receive Your Refund
Once inspected, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing